syncluxor

Terms of Service

These Terms of Service govern your use of syncluxor's website, platform, and services. By accessing or using our services, you agree to be bound by these terms. Please read them carefully before using our educational analytics platform.

Last updated: 15th January 2026

Acceptance of Terms

By accessing and using the syncluxor website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you and syncluxor B.V. If you do not agree to these terms, you must not use our services.

These terms apply to all users of our website and services, including educational institutions, administrators, teachers, students, and any other parties who access our platform. By registering for an account or using our services, you represent that you have the authority to bind your organisation to these terms.

Description of Services

syncluxor provides educational platform user journey analytics tools designed to help educational institutions understand student behaviour, optimise learning pathways, and improve educational outcomes. Our services include:

  • User journey mapping and analysis
  • Student engagement tracking and reporting
  • Learning path optimisation tools
  • Custom analytics dashboards
  • Predictive analytics and insights
  • Integration services with existing educational platforms

User Obligations

When using our services, you agree to:

  • Provide accurate and complete information when registering or using our services
  • Maintain the security and confidentiality of your account credentials
  • Use our services only for lawful educational purposes
  • Comply with all applicable laws and regulations, including data protection laws
  • Respect the intellectual property rights of syncluxor and third parties
  • Not attempt to gain unauthorised access to our systems or other users' accounts
  • Not use our services to transmit harmful, offensive, or inappropriate content
  • Notify us immediately of any unauthorised use of your account

Account Registration and Access

To access certain features of our services, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account or any other breach of security.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, particularly if we believe you have violated these terms or engaged in fraudulent or illegal activity.

Data Protection and Privacy

Your privacy is important to us. Our collection, use, and protection of personal data is governed by our Privacy Policy, which is incorporated into these terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

You acknowledge that our services may involve the processing of personal data, including student data. You agree to comply with all applicable data protection laws and to ensure you have appropriate legal bases and consents for sharing data with syncluxor.

Intellectual Property

The syncluxor platform, including all software, content, trademarks, logos, and other materials, is owned by syncluxor B.V. or our licensors and is protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to use our services in accordance with these terms.

You may not copy, modify, distribute, sell, or lease any part of our services or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have our written permission.

Any feedback, suggestions, or improvements you provide regarding our services may be used by syncluxor without compensation or attribution to you.

Payment Terms

If you purchase paid services, you agree to pay all applicable fees as described at the time of purchase. Fees are non-refundable except as required by law or as specifically stated in your service agreement. We reserve the right to change our pricing at any time, with notice provided to existing customers.

If you fail to pay applicable fees, we may suspend or terminate your access to paid services until payment is received.

Service Availability

We strive to provide reliable and continuous access to our services, but we cannot guarantee that our services will be available at all times. Our services may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to provide advance notice of planned maintenance.

Limitation of Liability

To the maximum extent permitted by applicable law, syncluxor B.V. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.

Our total liability to you for all claims arising from or relating to our services shall not exceed the amount you paid to syncluxor in the twelve months preceding the claim. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. syncluxor disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that our services will be uninterrupted, error-free, or completely secure. You use our services at your own risk.

Indemnification

You agree to indemnify and hold harmless syncluxor B.V., its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of our services, your violation of these terms, or your violation of any rights of another party.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions. Any disputes arising from or relating to these terms or our services shall be subject to the exclusive jurisdiction of the courts of Rotterdam, Netherlands.

If you are a consumer residing in the European Union, you may also have rights under local consumer protection laws, and nothing in these terms is intended to limit such rights.

Termination

Either party may terminate this agreement at any time with or without cause. Upon termination, your right to use our services will immediately cease. We may also suspend or terminate your access to our services if we believe you have violated these terms.

Upon termination, we will provide you with access to export your data for a reasonable period, subject to our data retention policies and applicable law. Sections of these terms that by their nature should survive termination will remain in effect after termination.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. If we make material changes, we will notify you by email or by posting a notice on our website before the changes take effect. Your continued use of our services after the changes take effect constitutes acceptance of the new terms.

Severability

If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining terms will remain in full force and effect.

Contact Information

If you have any questions about these Terms of Service, please contact us:

syncluxor B.V. (Registration: KvK85743624) - These terms are effective as of the date last updated above.